Unapproved contacts changed to approved - no notification
Original Post - November 2006!!!!
If a unapproved contact logs a request they don't get a notification if the "Acknowledge Contact by Email when a new request is received" is turned on which I beleive is the correct behaviour
Once this contact becomes approved the system doesn't send them an acknowledgement notification on previously logged requests. All subsequent requests get an acknowledgement but the initial one doesn't.
http://forums.adventnet.com/viewtopic.php?t=23334
If a unapproved contact logs a request they don't get a notification if the "Acknowledge Contact by Email when a new request is received" is turned on which I beleive is the correct behaviour
Once this contact becomes approved the system doesn't send them an acknowledgement notification on previously logged requests. All subsequent requests get an acknowledgement but the initial one doesn't.
http://forums.adventnet.com/viewtopic.php?t=23334