- SD-65188:Validation issue in the 'To address' field, if the SMS gateway is configured under Request details --> SMS the Technician.
Dear Team,
The above fix only partially improved the functionality. Majority of us, especially operating at a global scale, is storing phone numbers in AD in such formatting +country_code phone_number.
Can you please apply additional formatting on To: field which will remove blank spaces and "+" sign? Otherwise, our people needs to remove spaces and plus sign manually...it is not user friendly.
/Mar