Use of product catalog in service request to order hard- and software via the self service portal by a user
we would like to optimize the process of ordering and approving hard- en software via the self service portal. you can make a service request but you cannot attach a product catalog. Due to the differte approvals we need several service requests for ordering the hard en software. We miss a product catalog, can the product catolog used for purchasing be made available for usage in service requests (with a price). It would be nice if several products can be ordered and that you could mark a product to be presented to a user (or group of users).