Warranty/Shipping Details not populating

Warranty/Shipping Details not populating

The vast majority of the assets in my site are not populating with the shipping or warranty expiry date, despite having the appropriate service tag loaded in.  It has a mix between mostly Lenovo, Dell, and HP PCs.

The odd thing is that it DID load for some of the Lenovo and Dell PCs.

Please help!  Having this load properly would help tremendously in our lifecycle management process.
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