Work Log Timer
Hello I apologize if this has been answered previously but I can't find anything when I search the forums and I don't see anything in the guides.
I'm trying to determine what the Work Log Timer does within the Request module. It doesn't appear that the "Add to Worklog" button is functional?
Also, I don't see where the time being tracked within the timer is segregated anywhere. I looked inside the Time Elapsed tab. The Technician Time Elapsed does not match the time that I have indicated using the Work Log Timer.
Wondering what the purpose of this functionality is if it's not segregated out somewhere and can't be added into the Worklog?
Thanks in advance,
Tammy