Workload Query
Hi,
We have two teams, one receives a Service Requests for some work but they need the other team to also perform some work on the ticket. We have looked at tasks but I doubt they are suitable, so what would you suggest is a workable option instead ?
Any ideas ?
A
We have two teams, one receives a Service Requests for some work but they need the other team to also perform some work on the ticket. We have looked at tasks but I doubt they are suitable, so what would you suggest is a workable option instead ?
Any ideas ?
A