You can not open the default template cases from
I perform
the query
because
I can not
make
opening
incidents
from
web
.
Opening
can only be made
via
mail
in my
ServiceDeskPlus
I have done
actions
:
-
It created
a
new templates
-
A profile
is
created with
all permits and
technicians
are
assigned
-
New technicians
were created
If anyone
has a solution
, I appreciate
the comments.
New to ADSelfService Plus?