Migrating to MS SQL - certificate issues
We are trying to migrate to MS SQL from PostGre. When we go to start the fresh instance of SQL we are getting certificate errors. Has anyone ever successfully gone from PostGre to MS SQL? Thanks,
Agent for MAC
Hi, Is there any plans for an agent base scanning for mac, like Desktop Central? Would be very nice to have bc the most mac computers are laptops and will leave the office. Thanks Erik
Workstation Hardware Scan history
Hi I would like have a hardware scan history report for a Asset that I have in question. We use SQL server and Manage Engine version 9.4 any suggestion??
Install SSL certificate Generated from local CA server
Dears, How can i import ssl certificate generated from local CA Server to Asset Explorer?
SQL Report
Looking for an SQL Report that would contain the following fields. CIName, Original Serial No, Manufacturer, Model, Asset Tag, Purchase Order Name, Acquisition Date, Warranty Expiry Date, Disposed Date, and Attachment Location. I need to have the report provide all disposed assets between two disposed dates. I could figure out most of the joins except the Attachment Location where there may be more than one attachment to the CI.
Import database from ServicedeskPlus 9.2
Please help me, I want to Import database from Servicedesk Plus 9.2 to asset explorer
Application whitelist
Hi all, I wonder if AssetExplorer now supports application whitelist yet? We want to ensure that only authorized software executes and all unauthorized software is blocked from executing on assets. Thanks!
Find out if an expired asset reappears with ServiceDesk Plus and AssetExplorer – Part 1
As part of the asset management lifecycle, you would change the Asset State in ManageEngine ServiceDesk Plus or AssetExplorer to reflect if an asset has been ‘Disposed’ of or has ‘Expired’: This has the advantage of releasing an asset node license for commissioning against a new resource in the asset register, keeping your ManageEngine license costs down. However, what if that asset was to somehow reappear in the environment? A helpful technician who managed to resurrect a device perhaps? The reappearance
Merge Contracts on Renewal
Team, I would like to merge the contracts. As we renewed multiple contracts in bulk because all of them are same product with different dates. Kindly advise.
SQL Report
Can someone assist me with a report? I have a base report that I got from these forums (thank you!), but I need to add a column for 'Asset State' (because AE scans items still in a state of 'In Store' and I need to see at a glance which ones I need to look at and which simply aren't on the network to scan). here's my base report from https://pitstop.manageengine.com/portal/community/topic/workstations-failed-during-last-scan, I'm using Postgre SQL: SELECT MAX(SystemInfo.WORKSTATIONNAME) "Workstation",MAX(OsInfo.OSNAME)
Date of Assett Scan incorrect.
Good Morning, While performing some asset scans this morning I notcied the date and time is wrong. Has anyone seen this or can someone recommend where to change the date?
Import Licenses - Unique License Field
I would like to import licenses, but the License field is not listed for import and is auto generated after import is complete. I have 100+ unique licenses names that use the same software and I don't want to have to input them manually. Is there another way to get them added?
Query request for server free disk space for logical drives
Hi, I would like to schedule report which returns servers with low disk space. Could anyone help me with the query? It should return information servers logical drivers, if its below 10%. Is it possible? Report should return: Server name Drive Capacity Free space Drive usage
"Cannot scan the disposed and expired asset."
So I try to troubleshoot scans that were not able to scan the asset due to the error: "Cannot scan the disposed and expired asset." The assets are NOT in the state of 'expired' or 'disposed'. They are 'in use' and running on our network. I have generated the support file but do not know which email to send it to. Please let me know of any further steps to be taken. Best, Imran
Report on Workstations with Cost Centre
Hi. Can someone help me with a report on "In Use" Workstations showing: Workstation Name, Department, Site, User Name and Cost Center Code? The cost center is associated to the Department-Site relationship using the option available on Admin/Purchase-Contract Management/Cost Center Thanks,
Customs Report Software managed
Hi All! I'm using AseetExplorer Version : 6.1.0 Build Number : 6131 DB: Mysql I want to add one more column "Last Logged In User" into this query as below. Could you please help me correct the query? select WORKSTATIONNAME 'Workstation', SOFTWARENAME 'Software', rest.DISPLAYSTATE 'State',aau.FIRST_NAME 'User', dd.DEPTNAME 'Department', sdorg.NAME 'Site',PRODUCTKEY 'License Key',SOFTWAREUSAGE 'Usage', (SELECT CASE WHEN sinf.LICENSEID IS NULL THEN 'No' ELSE 'Yes' END) 'Is Licensed' from SoftwareList
Excluding workstations from "Workstation/Server failed during last scan"
From what I can tell currently if you set a workstation's "Asset State" to disposed this excludes it from the "Workstation/Server failed during last scan" list. Currently when we are disposing of assets we keep them stored offsite until we get rid of them and created our own Asset State field for this. They can be there for a few months at a time and keep failing scans all this time until they actually get collected and we change them over to "Disposed". Is there a way I can set it so that my custom
How to Exclude "In Store" Assets from Scheduled Asset Scan
Hello Team, Any way to exclude "In Store" assets from scheduled scan? Becz most of the In Store Machines are showing in failed scan report. Thanks & Regards Dinesh Cholekkavil
AE Dashboard Customization
Hi All, I would like to customize the dashboard graphical chart view with few more attributes. i.e, I would like to bring the chart with impart wise (we can prioritize the assets with low, medium and high impact). Can I bring that in the chart view at my dashboard. Please advise. Thanks, Prasanth
Synchronisation with xyicon/spacerunner
Hello, I'd like to manage it system with floorplan view, in a single console, for assets, tickets and network... I Found Xyicon/spacerunner product that is based on floorplan view could you analyse if it's possible to sync data beetween manage engine product and xyicon please, or use a similary view Regards Cyril COHU
Agent Scan problem in AE 6.1.0 Build6131
Dear AE expertise, I just upgrade the AE from version 6.1.0 build 6129 to build 6131. After upgrading, the agent scan for old version 1.0.25 seems to be failed. On the other hand, using the new agent 1.0.26, I discover that it can not detect Internet Explorer 11. Because my PC have installed IE 11 , but it still detect IE9. Do anyone encounter this issue and help to fix it ? Uninstall 6131 seems not support. Thanks, Raymond Cheung
Software Report
We're running SQLExpress 2014, and I was asked to create a report that would look for the last logged user, the workstation ID, and list the software installed on the workstation. They would like this to be grouped by username if possible. I've been trying to figure this out on my own to no avail. Is there a report out there that I'm not seeing that could do this? Thank you, Tom
OLD VERSION
I NEED OLD VERSION ManageEngineAssetExplorerAgent 1.0.12 any one can help me to find this version
instal agent manually
when i instal Manage Engine AssetExplorer Agent to windows 7 there is massage come need .MSI file how to find this file ?
Asset Report
Hello Team, Is there any possibility of creating a report with details of whatever new has been added to the list in this month and how many are disposed this month. For example: I want to take the report for January 2018 where i want to see new assets added and disposed in January Using ME 9.3 Build 9330
Floor Plan integration
Hello, is there any thoughts about floor plan integration? thanks!
Last logged in user column missing from installations list
Hi, Is it possible to add last logged in user column to software installation list? If I search like all office 2013 installation I can only see User column which is empty. User info is in last logged in user field. It would be much easier to browse the list to see who is the user of the computer.
Additional fields
Good mornings it is possible customize vbs script to retrive data from specific registry key and assig data to specific "Additional fields" in Asset Explorer ? thank you
License compliance
Hi, Just would like to check how ManageEngine help Microsoft audit for client & server licenses. how can this compare to Lansweeper? i do not want to have two separate tools for license audit reports.
Product Key not complete display
Whilst performing an inventory report for software product keys I have found that several items in the list appear only to be displaying the first few characters of the product key but on the rest of them (the same product) it is displaying the full product key, I would like to know why this is occuring and how I can go about resoloving this issue I'm using Asset Explorer. Thank you.
Report Product Key
I will ask 2 questions: 1º: Because on some computers the license key appears complete and in others only the last numbers appear? 2º: Why does not the key license of Microsoft Office appear? Check the attached image.
Move AssetExplorer to new server But i Cant restore Data
Hi As title,i have already shut down services of AssetExploer at new server and excute the restoredata.bat ,but the process always stuck in thread.java:745 can you help me to solve this problam
چگونه بدست بیاریمPGP شماره
من نمیدونم چطوری pgp کدرو دریافت کنم لطفا کمک کنبد
Asset management
Dear Support, Why not to make the User who we assign asset to him a container and to have a history tap for him. Case: Changing the state of and assigned asset (laptop which assets are related to it) from in use to in store will lose all the related assets related to it and I need to go and find one after the other to relate them again or change there statues. When you are inside a big company this mean going through a lot of assets to see the in Store ones. Thanks for your help
Manage engine not scanned
Some systems are not scanned. It's getting error. Here attached the error snapshot. Kindly help me to resolve the issue. We are having more systems on the same issue. Thanks & Regards, Sukumar V +91 9843234330.
Asset Explorer - Zoho Inventory Integration
I wanted to ask if anyone has looked into Zoho Inventory Management system. Do you know if it integrates with Manage Engine Asset Explorer? I was looking to use Asset Explorer to inventory both toners and mailroom supplies for my company. AE is pretty lacking when it comes to tracking non IT Components and wanted to know if it will integrate. If anyone else has run into this problem, what do you use for Inventory software? Syspro, Oracle Net Suite One World?
0xc0150002 error Service desk Plus
Hello ! I am newly to this software and I had been trying to come over with this software through Youtube and Workshop. It had been few month to this software. I had install asset agent to most of the workstation without error and while installing to fileserver "Windows server 2008 r2 x 64" endup with error. "The application was unable to start correctly (0xc0150002). Click OK to close application." While Googled of error most of them pointed for Microsoft Visual c++. I had checked fileserver and
P.O Details for existing Workstaion
Hello Team, How can I enter P.O details for the assets which is already added. As currently there is no option to edit it. What is the best practice for adding assets with P.O details so I can calculate the value and warranty. ME Version : 9.3 Build 9323
Separate Compliance Report needed for Microsoft office & Adobe products
Dear Team, I need the Separate Compliance Report for Managed Microsoft office & Adobe products in the Report section . I have attached the already existing report query for your reference ., It contains all the managed software's . Please do the needful.
Install Asset Explorer
Hi, I'm trying to install the Asset Explorer on a fresh installation of RHEL 7.3 that has been fully updated. When I run the installation binary nothing happens. What could be wrong ? [root@test ~]# ./ManageEngine_AssetExplorer.bin -console InstallShield Wizard Initializing InstallShield Wizard... Searching for Java(tm) Virtual Machine... . Preparing Java(tm) Virtual Machine... .................................. ................................... ................................... ...................................
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