Distribution server VS Direct connected
Hi, Testing out EndPointCentral and got a question. How do you manage your laptops, when they are away from the office and Distribution server ? Is it necessary to have 2 different installations ? One for Desktops located in reach of the Distribution
Does the Distribution Servers have to be on the domain
We are slowly moving to fully Autopiloted devices in our environment. We have to replace a distro server at a remote location and after it was autopiloted, we couldn't install the server software on it. Is there a way around this to utilize the distro
What happened to the rename computer option?
Hi ManageEngine, What happened to the rename computer option in the latest builds? We're slowly renaming all our devices so each time a tech was working on a computer they'd been instructed to use the rename option at the same time but now it's gone!
Update the Asset Tag# - BIOS - via Endpoint Central agent.
Dear Team. In most PCs, there is a field in the BIOS called Asset Tag# which can be used by individual companies to track their assets by manually keying in the company asset Tag#. (I have seen this for Dell and Lenovo PCs/Laptops). This is separate from
Fixed PXEMedia creation "BCD Creation" ERROR
Hello ME Community, I have found a solution to an issue with BCD Creation during "creating bootable media" The problem exists within the BCDCreationPXE.CMD batch file located at %DesktopCentral_Server%\bin. Specifically in section :PXEBCDCreation The
Shutdown Computer
Log Type : System Time Logged : 07/31/2019 22:17:48 Source : User32 Task Category : -- Event ID : 1074 Keyword : -- Event Level : Information Computer : ******** User Name : NT AUTHORITY\SYSTEM Event Opcode : -- Many managed computers shut down in the
Inventory via API
Trying to pull Inventory list via API - But I am only getting 25 devices - Tried - page=1&pagelimit=10 No matter what pagelimit value I put 10 or 100 it gives me 25 devices. Any suggestion on what the parameter should be if not pagelimit ?
ME - Update
hello, where is the last versione ME Endpoint Center after 11.2.2325.24 ?
Migrating from Endpoint Central On-premise to Cloud
Has anyone migrated endpoint central from on-premise servers to the cloud version? How do you populate the server data? I understand the migration process for the agents, but do not understand how you migrate the backend data.
The computer determines uniqueness and can recognize it even after reinstallation?
I am not sure what criteria are used to determine the uniqueness of a computer at Endpoint Central a. If device uniqueness is confirmed by computer name Changing the computer name or reinstalling the system and renaming it, is this a new computer? b.
Uninstall agent via API
Hi. I am trying to build a script (powershell for now) to offboard the computer. It will uninstall all agents from the device and will send API request to remove asset from inventory on each system. So now I am stuck with Desktop Central ... I managed
Tracking MSIX packages in Software Inventory
Hello, My company started trying New Teams manually, and to try and determine how many users are using the new platform, I wanted to use the software inventory in Endpoint Central. Sadly, there is no record of new teams in inventory. What can I do to
Problem in QR Code Created for Mobile Device Enrollment
Hi Friend, We cannot Enroll Mobile Devices Since QR Code Generated For Scan in Mobile Device And Sent via Email is invalid. We Are using Endpoint Central 11.2 Please Help Us to Resolve This Issue.
Agrent unable to see central server but can see notification server.
this agent is on a differnt subnet then my other agents ie 192.168.1.0/24 all connect fine 192.168.2.0/24 install correctly but fail to see central server. I have completely disabled the firewall for testing so i know that is not an issue both on the
Install APK Endpoint
Recently, we have published the "application server" in the company on the internet, and fortunately, the connection has been established from the outside and the main panel can be seen. But the problem we encountered is the issue of installing the relevant
Endpoint Central: is it possible to block the usage of PowerShell?
We have a customer lookin to block or restrict the usae of powershell in the endpoints. Can someone help us to accomplish thias requirement? Regards Luis Velasquez
Zero Touch OS Deployment
Has anyone used the Zero Touch feature and gotten it to work with "Zero Touch" yet? Last time I checked with support they said it was not truly Zero Touch yet.
Inventory - Software Grouping - Automatically add new version
Hello, I'm using the inventory feature software grouping to group software together independet from their version. However, new versions don't get automatically added to the group, even though the option "Add the following versions of XYZ automatically"
Critical Issue with PXE Media Functionality After Latest Update: Seeking Assistance and Solutions
Hi, Not receiving a response from support, I'm posting a message here. Since the last update (11.3.2400.6), our PXE media is no longer working. We have two endpointCentral servers, and the issue is present on both. We restored our machine to revert to
Desktop Central Client Compatibility with ARM Processors
We would like to install the Desktop Central client on a Raspberry Pi running Debian Buster. Unfortunately, Manage Engine does not support the ARM processors that Raspberry Pis use. Is this something that Manage Engine is working on? If so, can you please
Last Contact Time incorrect
Hi, I was wondering if anyone else has had this issue or if there is a fix? Basically, a number of my machines are stating a "last contact time" several months ago. I can perform scans on the machine and dpeloyments without issues bit the "last contact
Report for Windows 11 Compatibility
Is there a report somewhere in Desktop Central to see if systems are Windows 11 compatible?
Old agents do not install/report on EC Console
Hi team, I have noticed that when an old EC agent is installed on a machine,the agent doesnt report fine on the console. But instead is shown at "Yet to Install" Is there a way to install even an old agent and once it communicates with the EC,it can be
Remote office OS Image replcation
I am able to replicate images store on the Local Office to a remote office, but is there a way to replicate images created in a remote office TO the local office OR replicate between Remote Offices? Scanning the web documentation it says a manual replication
Beyond Boundaries: Exploring the Future of Endpoint Security
Greetings from ManageEngine!!! We're thrilled to invite you to an epic LinkedIn Live session where we'll be diving deep into the current challenges faced by European organizations and how they can navigate the ever-evolving cybersecurity landscape. What's
AssetExplorer Report on computers without software
I need a report of workstations that do NOT have a specific software installed. We have some mandatory software that I need to confirm is installed on all computers, so we'll use this report to troubleshoot the computers missing the software. I found
Endpoint Central Agent Removal
Hello all, I have a small office that I inherited and they had an older version of EC that was installed. The previous administrator setup EC to use OTP to block the uninstall of the agent by the end users. The server no longer exists so I can't get the
Discover the New: Follow Our LinkedIn Page for Updates!!!
Hello Everyone, Our LinkedIn family is growing stronger every day. Join us and be a part of our vibrant community! Every day, we share captivating content, engaging infographics, and insightful posts – an experience you won't want to miss. Exciting news
Central AE & Remote AE Configuration
Hi I'm new in AE & I installed Peta on Linux and everything is OK. Now I'm going to set one version as peta server and the other as peta remote. I checked the settings section and didn't find an option that was relevant. How should I do this? Can anyone
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements. Please Download the latest Secure Gateway Server here. You can find out more about the enhancements made in the build update (90104) on this readme page.
ESU Subscription not recognized
Just pushed updates to some 2012 R2 servers that are subscribed to ESU through Arc. The updates rolled back and the error was the servers are not licensed for ESU updates. I confirmed they're connected to Ark and reporting as licensed. what should we
Error on Privilege Management
I have added Privilege Management to one application which works fine however when opening the application an error pops up. Can anyone help?
invalid OTP!
I enabled TFA and I can login with TFA code several time, but I cannot now! and when I add TFA code, shows invalid OTP! I use Google Authenticator
The patch storage location is not available for download from the server.
Hello, I repeatedly encounter this error, "The patch storage location is not available for download from the server." When I try to manually download this patch it does it without problems, but when applied with an automatic patch policy it does not,
dcconfig.exe issue
Hi, I recently pushed updates out to a lot of client machines and even though the updates have now installed, I noticed that dcconfig.exe was still taking up a lot of CPU on a number of clients. For example on my laptop, it is taking up as much as 25% and the fan on my laptop is going crazy. Is this a known issue?
Migrate Endpoint Central from cloud version to onprem
Hi everyone, In my organization we was using Endpoint Central cloud version and we wanna migrate to onprem, is there any way to export all or some configs? We have computers with agents, inventory, some policies, ect. Thanks regards.
Endpoint Central Porat self service
New Idea: Integrate Endpoint Central Self service Portal with Sericedesk plus Self service Portal. In my opinion, it would be much better if SDP self-service portal had a widget containing all the software of Endpoint Centra self-service portal. Because
OS Deployer Issues since Enpoint Central 11.2.2325.13 update
Hey Guys We have noticed issues with deployment since doing the 11.2.2325.13 update for Endpoint Central. Before the update, we could PXE boot from the Dell WD19 dock's. After the update, we now get an error with Local IP and Local MAC showing not connected
API access for custom computer fields
We've created a custom field for computers and I need to be able to update the fields via API calls. I can't see any documentation for this in https://www.manageengine.com/products/desktop-central/api/cloud_index.html Is this currently possible?
Asset Scanning is Locked
This morning I open Desktop Central and I see there are 133 machine failed scans. I open the section and every machine in the list is displaying "Asset Scanning Is Locked". I have been fixing machines with this problem and there is no way I am fixing all these machines manually anymore. Has anyone else had this problem and been able to fix it? I haven't had time to research this problem much but I hope to later today or over the weekend. Ed
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