Android Profile - Missing "Sync Mails From" Option
We seem to be missing the "Sync Mails From" option in Android profile configuration for Exchange ActiveSync, shown near the bottom of the table here: https://www.manageengine.com/mobile-device-management/help/profile_management/android/mdm_android_exchange_activesync.html
Deliver certificate to mobile phones/tablets so they can access wireless
Using MDM we are successfully delivering a certificate from HPE ClearPass to our iOS phones and tablets and they are able to auto-authenticate and "use" that secure wireless SSID. The same certificate and push setup delivers the certificate to Samsung
iPad wont load MDM profile
We have an iPad that won't load the MDM profile. It's been enrolled, the device shows up in our inventory, the serial numbers match, the profile has been loaded and MDM is showing as the Device Management profile, but the device is still showing as a
iPads losing wireless connectivity due to "Disable MAC address randomization" not sticking.
I have 15, one year old iPads in Kiosk Mode that are now losing connection to our wireless network. It seems that the culprit is the Disable MAC address randomization settings not sticking. At some point this gets turned back on and the iPads can no longer
Store passwords for a website in Profile
I am new to ManageEngine. I have 20 iPads I need to set up (I'm setting them up in Kiosk Mode). Is there a way to set passwords in the Profile for a specific website?
SCEP server returned an invalid response - SCEP Transaction: 405 Method Not Allowed
We are testing a SCEP configuration and the MDM gives the error message: "SCEP server returned an invalid response". If you look into the logs of the device that the profile is getting installed on. The log "mdmprofilelog0" you get to see the failure
Sync error
After my Samsung Tab was unused for some time - it can't sync anymore.
Supervision Identity cert
Just signed up for the 30 day trial... I have several brand new iPads here still sealed in the box to deploy into Kiosk mode. I've added the iPads to ABM via Apple Configurator (our organization was already setup, and I add MDM+ as the server), which
MDM Cloud Zebra OEMConfig
Has anyone configure in past Zebra with MDM cloud? I am not sure what we need to type in DataWedge in this step: How to setup path here? Have you any idea?
disable power button
hello, is there is any way to disable the power button from turning the screen off on kiosk mode? we have enabled the restriction for the power button, but that only restricts the powering off the device but it turns off the screen. We are looking to
Force screen turn off
Hello App called "SignOnTab" has a function to keep screen on all the time, and for example ME MDM settings can't turn off screen even if no one is using tablet. Is it possible to some how force screen to turn off, for example after 10min, even if some
Reminder to upgrade your 32- bit server installed machines
Hello MDM users! This post is a reminder to upgrade your 32- bit server installed machines soon. The deadline to migrate to the 64-bit server for Mobile Device Manager Plus & Mobile Device Manager Plus MSP is 1st January, 2024. The reason for us putting
Missing ERID, cannot load any endpoints
Hi, has anyone encountered this strange issue in the MDM portal where none of the endpoints are able to load the details but the rest of the navigation works just fine? I've tried different devices, signing in and out, clearing cache, etc. and been dealing
Unable to reach the SCEP server
Hello! During testing, there was a problem connecting to the server NDES SCEP. Gives an error message "Unable to reach the SCEP server. Make sure that the device can reach the SCEP server and the SCEP URL is in HTTPS format." The server is reachable through
Android - Device-specific Web-apps in Kiosk mode
Quick breakdown: Currently have a a number of tablets in Kiosk mode - two groups (A and B) with three total profiles, one applied to all devices for restrictions and two more for Kiosk mode with different groups of webapps for shortcuts on group A and
Can you guys able to pause the kiosk mode from the device?
According to the support, tapping the on-screen back button should be able to trigger the pause kiosk mode, but in my case, no matter if I tap the back button a thousand times, it won't pause the kiosk mode. Any idea?
wifi network settings - mac randomization
Hello, We manage a fleet of Samsung Tabs (Galaxy Tab S7 FE (SM-T733). We have these deployed across the country in 3 time zones being used in warehouses. We push out some apps / web shortcuts and force the units to be in Kiosk mode. We have a passcode
NFC policy
Hello I am currently testing Manage Engine MDM product as an option for my company android devices. I have a problem with NFC policy on the latest version of ME MDM. Well obviously I can read on or write data on an empty NFC tag with my pixel 4a android
Find My Mac - MacOS
I recently upgraded my license to UEM edition to get the full version of Mobile Device Manager Plus. Has anyone successfully disabled Find My Mac in their MacOS profile? I cannot get this to work on a Mac in Apple Business Manager and a Mac not in ABM.
How to disable lock screen on Android device?
Is it possible to disable lock screen in kiosk single app mode?
Add shortcut to documents in kiosk mode
Hi I'm new to the Manage Engine MDM application and have a question regarding kiosk mode. My aim is to lock the devices (Android tablets) to only allow the user to read a PDF and view a video. I managed to do this so far by using the content management
How to allow Apple TV Updates?
Hello, we have a good deal of Apple TVs deployed, and I recently discovered that they are not getting any updates. Not a single one. When working with MDMs in the past, there was typically an option in the kiosk to allow updates to push or not. However,
Can't modify native apps in MDM Kiosk profile
When creating an MDM IOS profile which includes native apps, I have found that I cannot change the profile later to include additional native apps as they will not activate on the device once the modified profile is pushed. I have also tried to copy the
Problem with lenovo tab M10 HD with android 10
hello i have enrolled a tab with QR code with standard profil ( user canno't erase and install application itself) all is ok with applications, weblink, .... the problem is that my virtual keyboard is not present for all applications only the google voice
per-app vpn using OpenVPN
Hello, Will there be a solution to use per-app vpn using the openVPN app or even using just IPSEC or L2TP? Thanks
Cannot scroll up in the web shortcuts page
On an device with a the Manage Engine software to open a url via web shortcuts. The problem is now that we can't scroll up because than the page will refresh. But in chrome, pages at this url are scrollable. Please see the attached video Here's my web
can't create work profile on managed device
Hi, I currently have some devices on manage engine MDM, I am trying to allow them to connect to a Microsoft 365 account that has its own MDM, it fails when trying to create the separate work profile. So on signing in to any MS app, i go through steps
Android Kiosk Mode Lockout
I've been locked out of our Samsung Android devices in kiosk mode. A new profile was created that disabled the back button, the volume buttons, and the power button. Unfortunately the WiFi settings were not set in the new profile. It has disconnected
Configure APP for mobile or WLAN use
Hi, I'd like to configure apps (from App Store or managed) to use WLAN oder mobile data ONLY. Is there a way to configure per app data polices? Thanks in advance Sascha
Control app notifications on your device using Mobile Device Manager Plus!
Instead of constantly sifting through multiple notifications, select which apps send notifications and which ones don't. Mobile Device Manager Plus now supports controlling App Notification settings for iOS and macOS via profiles. These settings allow
SIM Pin Android 12
Hello, we are running some Android 12 devices (Samsung Galaxy XCover 5) without Knox. All these devices/SIM are PIN enabled. When rebooting or starting up the device, the SIM Pin dialogue comes up for a few secons and then hides behind the kiosk. After
Web shortcuts do not show icon
When I add a Web shortcut to a profile and add an icon to it, the shortcut is displayed and working on the Android-tablet but the icon is not shown. It only shows the name and a lightgray Android icon. I tried jpg-, png- and ico-files, different sizes
Android Temporary Passcode applied always
I noticed that the temporary passcode will be applied always, also if a passcode already exists on the device.
camera access
Regarding the MDM solution, is there a way to hide the camera access but at the same time allowing the camera functionality to other app? I know is a peculiar issue, but this the scenario (for a iPhone with iOS 13.x) : The company X, for security reasons, does not allow phones on work area, but it will allow one app which keeps track of production issues, this app may take photos of certain processes. So Im looking for a way to hide/block the default camera app but at the same time allow the production
SCEP Server unreachable
Hello We have configured everything according to the guide, we had also ME Support who helped us. But the Tablet cannot get the certificate, when we assign the profile to the tablet we get an error on the Profiles page of the device: mdm.agent.payload.scep.certificate.scep_server_unreachable
Expired APN, when I try to renew UID does not match
Hi, our APN certificate expired about a year ago. When I tried to renew it, my UID does not match and I get "UID in renewed APNS Certificate does not match". Do I need to deprovision all my devices and start all over again? I am really not entirely
Use network account for Kiosk login
I've attempted to use MDM through Desktop Central in order to set up a Windows 10 multi-app kiosk. I enrolled the device and assigned it to the desired basic network user. I created the profile and also assigned it to the device. However, the device
Is there away to Factory Rest/Erase iPads from MDM Plus?
Is there away to Factory Rest/Erase iPads from MDM Plus?
Associating an Additional Profile without Passcode Changes
I want to add an additional Profile to some of our Smartphones, witch will restrict the usage of SIM Calls. Therfore I create an Profile callen NoSimCalls, and Associate this profile additional to the selected Smartphone. This Smartphones already have
Kiosk mode on Android, not allowing Google Voice to ring
I'm trying to restrict an android phone to use Google Voice in kiosk mode. I can do that but when I call the GVoice number the phone doesn't ring, it just shows the accept/decline call screen with not audible notifications. If I exit kiosk mode it rings
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