ManageEngine Pitstop | Community and Support forums

            New to ADManager Plus?

              New to ADSelfService Plus?

                      • Announcements

                      • ServiceDesk Plus 10014 Released

                        Dear Users, SDP 10014 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Behavior Change SD-74141 : Upgrade Restrictions will be applicable to users who have perpetual licenses without AMS. New Feature SDF-75911 : Option to mandate survey comments field in survey templates. Issues Fixed : Requests : SD-76587 : Filter set for request details page list view in one browser, it gets reflected in another browser. SD-75795 :
                      • ServiceDesk Plus 10013 Released

                        Dear Users, SDP 10013 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Behavior Change SD-76081 : When new approval stage/new approval in upcoming approval stage (stages greater than the in-progress stage) is added, users will be prompted to enter email id to send the approval. The notification subject and content will be hidden. Issue Fixes Requests : SD-76618 : In a specific scenario, Technician field value is not
                      • ServiceDesk Plus 10012 Released

                        Dear Users, SDP 10012 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Behavior Changes SD-76169 : Description criteria is removed in the archived request search. The business rule "description" criteria will consider only text content in the request description instead of considering the whole HTML content. SD-70526 : Under Admin >> Problem/Change Management >> Change Roles >> CAB, view and edit permissions for the
                      • ServiceDesk Plus 10011 Released

                        Dear Users, SDP 10011 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Behavior Change SD-69124 : Autocomplete disabled for all password fields in the application. Issues Fixed : Vulnerability : SD-75134 : Serialization vulnerability fixed under Admin --> Distributed Asset scan --> Change as Remote server (while importing central server's site). SD-75133 : Serialization vulnerability fixed under Solutions --> Actions
                      • SDP 9.0 Beta Registration

                        Users, We are coming up with the SDP 9.0 beta. We acknowledge that the release is getting delayed, but you can be rest assured that this time is fully utilized to enhance the product quality. Users who are interested to test and provide their valuable feedback, please register through the below URL, http://www.manageengine.com/products/service-desk/sdp-beta-signup-form.html  Features in SDP 9.0 release includes... 1. Change Enhancement 2. Software Enhancement - Suite License Management 3. Multi Currency