2 emails addresses

2 emails addresses

Hi all

Struggling to setup incoming requests from 2 emails addresses.

I have the mailbox configured for incoming ( it-helpdesk@domain.com) and  emails are flowing in.  I have a group setup called EPR that has EPR@domain.com set as the email address and that email address is set as an alias on the it-helpdesk mailbox.

problem is, the technicians assigned to the group are not receiving notice of a request?

Any help?

Wayne
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