7933 hotfix released

in SupportCenter Plus  •  25 Jun 2014
Dear Customers,

We are happy to release our next hotfix 7933

Please download the hotfix from the below link


Please find the list of features in this release
Sl.No
Feature ID
Description
1
 11072
Option provided to edit default ‘Status’ names.
2
10216Existing Support Services are retained while adding new services in Add New Contract page.
3
11254
Dashboard Enhancements
  • ‘Group’ filter has been included in Dashboards -- > Inbound, Due, Completed Requests widget.
  • New widget ‘Pending Requests by Group’ has been included.
4
11257
API for Solutions
Supports additional operations in REST API. The following operations are included in Solutions module.
  • Add Solution
  • View Solution Filters
  • Update Solution
  • Approve Solution
  • Reject Solution
  • Add Attachment
  • View Solution Comments
  • Delete Solution
5
11381
Option to set local authentication password for AD users.
6
11406
The Support Rep signature will now be available while sending a reply from Requests View page --> View Contact pop up.
7
11446
Option to add multiple Job sheets templates under Admin module. All the job sheet templates added will be available in Request Details page for printing.
8
11557
“Email this Note to Support Reps” option in Add Note page will be selected by default, if the logged in Support Rep and the Support Rep assigned to the request are different. If the assigned and logged in Support Rep are same, then this option will not be selected.
9
11559
Option to open the Contact information using their Phone number, Mobile number and Email id in the below mentioned URL.

http://[server-name]:[Port-number]/RequesterDef.do?mode=view&phone=2323232334
http://[server-name]:[Port-number]/RequesterDef.do?mode=view&mobile=2323232334
http://[server-name]:[Port-number]/RequesterDef.do?mode=view&email=adam@acme.com
10
11633
The ‘timeEntryType’ parameter has been included under “addTimeEntry” and “getFieldList”  API calls.

You could find the list of issues fixed in the below link


If you need any assistance,  feel free to contact us at  supportcenterplus-support@manageengine.com 

Thank you

Regards,
Arun
SupportCenter Plus


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