AD Audit continually crashes daily. Same error every time. Support has been unable to resolve.
The same message appears in the wrapper service every time, and AD Audit Plus stops running. Support has connected in twice and supposedly resolved the issue. One found it was a database issue, the other a jar file needed updating and lock file deleted. Issue continues, server requires daily reboot. This is a fresh install of the latest release, build 4630.
ERROR | wrapper | 2014/04/12 06:09:25 | JVM appears hung: Timed out waiting for signal from JVM.
ERROR | wrapper | 2014/04/12 06:09:26 | JVM did not exit on request, terminated
STATUS | wrapper | 2014/04/12 06:09:31 | Reloading Wrapper configuration...
STATUS | wrapper | 2014/04/12 06:09:32 | Launching a JVM...
INFO | jvm 2 | 2014/04/12 06:09:33 | WrapperManager: Initializing...
INFO | jvm 2 | 2014/04/12 06:09:36 | loading library ADSMStarter
INFO | jvm 2 | 2014/04/12 06:09:40 | Port string value: 8081
INFO | jvm 2 | 2014/04/12 06:09:40 | Starting Server from location: C:\Program Files (x86)\ManageEngine\ADAudit Plus
INFO | jvm 2 | 2014/04/12 06:09:40 | Already Server seems to be running
INFO | jvm 2 | 2014/04/12 06:09:40 | java.lang.Exception: Already Server seems to be running
INFO | jvm 2 | 2014/04/12 06:09:40 |
at com.adventnet.mfw.Starter.start(Starter.java:323)
INFO | jvm 2 | 2014/04/12 06:09:40 |
at com.adventnet.mfw.Starter.main(Starter.java:399)
INFO | jvm 2 | 2014/04/12 06:09:40 |
at com.adventnet.sym.adsm.start.StartADSM$2.run(StartADSM.java:260)
INFO | jvm 2 | 2014/04/12 06:09:40 |
INFO | jvm 2 | 2014/04/12 06:09:40 |
INFO | jvm 2 | 2014/04/12 06:09:40 | Problem while Starting Server
INFO | jvm 2 | 2014/04/12 06:09:43 | system RAM size: 2147016704
STATUS | wrapper | 2014/04/12 06:09:43 | <-- Wrapper Stopped