Adding BCC'd emails to a default support group

Adding BCC'd emails to a default support group

We have a problem where an email is sent to our service desk email but is BCC'd so the to address matches the from address which doesn't match any email alias listed under our support group.  So that email never gets added to any group and can go unnoticed.  Is it possible to use wildcards under support groups?  So that if an email doesn't match anything it would go to that group for routing? 
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