ManageEngine Forums
Version 5.3 Build 5305: (31/Aug/2015)

  • Business Logic for Self-Update: You can now configure your organization’s business logic for self-update to auto-populate attribute values based on user input.
  • Option to overwrite enrollment data while automatically fetching data from external data sources.
  • Password Sync Agent can now invoke a post action custom script.
Issues Fixed:
  • Slowness issue in password reset, account unlock, and change password when password sync for Google Apps.
  • Issue in automatically linking AD and Salesforce accounts for password sync.
  • Issue in "Access admin login from" when DNS name of the server is not resolved.
  • Issue which appeared when custom script contains special characters.

Version 5.3 Build 5304: (14/Aug/2015)

Issues Fixed:
  • Issue in accessing the self service portal through GINA due to a script error.
  • XSS vulnerabilities have been fixed for improved security.
  • Issue in enrolling users from external database when the total number of users exceed a certain limit.
  • Issue in license management while accessing unowned licenses.
  • SSO issue which prevented Mac users from accessing the self service portal.
  • Issue in editing the self update layout through Internet Explorer.
  • Issue which prevented technician users from viewing the self service policies associated with password sync.

Version 5.3 Build 5303: (14/Jul/2015)

  • Now update local cached password when remote users reset their passwords in Active Directory through the GINA/CP client.

Version 5.3 Build 5302: (30/Jun/2015)

  • Mobile Push Notification support for enrollment and password expiry notifications.
  • Now automatically enroll users by creating a scheduler for importing enrollment data from a CSV file from any shared location.
  • Added an option to choose the security settings (none, SSL, TLS) during custom SMS provider configuration.
  • Admins can now enable forced enrollment for specific users by manually configuring the built-in logon script file.

Issues Fixed:

  • Issue in self-updating mobile number using Internet Explorer.
  • Issue which allowed users to edit the read-only fields during self-update.
  • Issue which prevented users from updating the country field during self-update.
  • Issue in updating the product when another process running on a virtual IP is using the same port number.
  • Issue which consumed 100% CPU when account expiry scheduler with “on specific days” is enabled.
  • Issue in enrolling with Google Authenticator when ENTER key is pressed.
  • Issue which failed to display the logo in mobile apps.

Version 5.3 Build 5301: (21/May/2015)

  • Option to set the keystore password, which will be encrypted for heightened security, directly using the product UI.
Issues Fixed:
  • Issue in automatically enrolling users using external data source when ‘Overwrite enrollment data’ option is enabled.
  • Issue in syncing Oracle Database and Office 365 passwords when the password contains special characters.
  • Issue which caused the loss of enrollment data while editing security questions.
  • Issue which launched the Choose Manager pop-up in a new tab.
  • Issue in external data source fetcher when the query contains XSS character.
  • Issue in sending SMS when the message contains blank space.
  • Issue in navigating through the OUs in tree view under the Reports tab when the OU name contains special characters. 
  • Issue which failed to save OUs with special characters while configuring password expiry notification schedulers.
  • Issue which failed to load the custom logo in mobile app.
  • Issue in saving advanced policy configuration when the username macro is used in the automation tab. 
  • Organization Chart issue which showed extra columns in the result.
  • Script error in GINA login page when login option is enabled.
  • Issue which failed to accept the keystore password while importing SSL certificates
Version 5.3 Build 5300: (30/Apr/2015)

  • Help desk assisted self-password reset and account unlock using Active Directory attributes as security questions to verify user identity.
  • Updates Java Runtime Environment package to version 7.
  • Supports TLS 1.2 for heightened security (Poodle  vulnerability) .
  • Admins can now receive real-time notifications as and when end-users perform reset password/account unlock.
  • Ability to copy an existing self-update layout and create a new one from it.
  • Supports multiple mobile number formats; you can also force users to comply with the specified formats during self-update.
  • Supports cross-database migration; easily migrate all the product data from your existing database to another (except to MySQL).
Issues Fixed:
  • Fixed an issue caused by the deprecation of Google Apps provisioning API. We have now migrated to the Google's new Directory API.
  • Issue which prevented users assigned as ‘technicians’ from changing their passwords.
  • Issue which prevented users from selecting recipient mobile number to receive verification codes.
  • Issue in generating reports after restoring the database from a backup.
  • Issue in Notification Delivery Report which displayed duplicate user records.
  • Issue which sent multiple license expiry notification emails.
  • Issue which failed to update the Dashboard when a user is logged in as a technician.
  • Issue which showed the ‘My Info’ tab instead of the default tab after uploading photo.
  • Issue which prevented default admin from viewing the enrollment notification schedulers created by technicians.
  • Fixed an issue which caused users assigned as ‘technicians’ to be logged in as domain users.
  • Issue which failed to apply the force enrollment script to users who are newly added to a group with self-service policy applied to it.
  • Issue in self-update which allowed end-users to edit the ‘read-only’ fields.
  • Issue in self-update which displayed an empty page when users edit the sAMAccountName field.
  • Issue in embedding cross domain employee search in Internet Explorer.
  • Issue in integrating other ManageEngine products in ADSelfService Plus (applies to customers who have updated their old builds using service pack).
  • Issue in changing the mobile browser title.
  • Issue which prevented the ACCESS URL from being used during GINA installation and customization.
  • Proxy settings is now enabled for HTTPS connections too.
  • The following security issue have been fixed: CSRF, Cross Frame Scripting (XSF)/Click Jacking, Weak Cache Policy/Server Cache Policy, MIME-SNIFFING, Cross Origin Resource Sharing (CORS), Browser Autocomplete Issue  HttpOnly and Secure Flag, Directory Listing, SHA1WithRSA for CSR creation, jQuery migrated to new version to avoid Vulnerability, Session Fixation, HTTP Methods Blocking.

Version 5.2 Build 5207: (17/Mar/2015)

  • Now you can easily migrate product data from your existing database to another (except to MySql).
  • Java RunTime Environment used in the product has been updated to version 7.
  • Support for TLS 1.2 for heightened security.
  • Ability to copy an existing self-update layout and create a new one from it.
  • Now you can specify multiple formats for the mobile number field while editing the self-update layout.
  • Google Authenticator support has been extended to Mobile Web App.

Version 5.2 Build 5206: (21/Feb/2015)

  • Issue which prevented migration from 5203 to 5204/5205 build when MS SQL database is in use.
  • Issue which displayed sAMAccountName instead of displayName while choosing the Manager in self-update.

Version 5.2 Build 5205: (2/Feb/2015)

  • Now easily integrate custom SMS gateway providers using the product GUI.
  • Notification emails to alert you when licensed user count reaches its maximum limit.
  • Notification emails to alert you about license and AMS expiry.

  • Issue in change password when it is done by a service account user with only change password permission.
  • Reset Password issue which displays the error ‘Problem in Change Password’ when enforce password history settings is enabled.
  • Issue in accessing password reset wizard from the login screen when multibyte characters are used in the GINA/CP button.
  • Issue in AD LDS and OpenLDAP configurations for customers migrating from old builds.
  • Password Sync Agent installation issue in non-English OS has been fixed.
  • Password Sync Agent issue which failed to sync passwords of users whose username contains more than 16 characters.
  • Issue in password sync agent audit log which stored the application IP address instead of the domain controller IP address has been fixed.
  • Issue which doesn’t prompt users to enter their alternate email address for receiving verification code.
  • Issue in configuring ‘Connection Security (SSL/TLS)’ under Mail Settings
  • Issue in saving mail server settings when the from address or admin mail address contains a top level domain name with more than 4 characters.
  • Issue in taking manual backup using backupdb.bat.
  • Issue which prevented any of the multi-factor authentication option from being set as mandatory.
  • Issue in setting a default tab under ‘Tab Customization’.
  • Issue in accessing cross domain organization charts when logged in as a domain user.
  • Disabled the "Interactive Services Detection" message pop-up which appears when ADSelfService Plus is configured to run as a service.
  • http://server:port/ - Now you can use Domain Flat Name or Domain DNS Name for the %domainName% macro.
  • Fixed slowness issues in product and report generation.

Please click on the link to check the fixes and enhancement on the previous version of the application (In the year 2014):

Replies (6)

OK, so how do I now login as admin?
adselfservice Employee

To access admin login, right click on the "ManageEngine ADSelfService Plus" icon and hit "Start Client" from the server machine where you have installed ADSelfService Plus.


ADSelfService Plus Team.
Toll Free : +1-888-720-9500.
E-mail :
Self Service Password Management Solution
I have tried to install this on server 2003, XP and W7.  In every single case, after trying to login (admin/admin) the application resets and cycles over and over again.   Not one machine, but three different computers all with the same outcome.

I have talked with others that get the same exact results.

I THINK THE DOWNLOAD IS CORRUPTED!    I get the same result on a fresh OEM install of XP.  

Please send an email to to receive fix for the above issue.


ADSelfService Plus Team
Toll Free: +1-888-720-9500
Self Service Password Management Solution
Am I missing something, I am running version 4.4 4450 and when I check for service packs I do not see the 4453 version you are talking about in beginning of this thread?
Our research team is working on the service pack upgrade from all builds. Currently, service pack upgrade is available untill build 4450 and you can download the latest build 4453.

ADSelfService Plus Team
Toll Free: +1-888-720-9500
Self Service Password Management Solution