Asset explorer reporting hard disk serial number changing erroneously

Asset explorer reporting hard disk serial number changing erroneously

Hi,

I'm currently evaluating asset explorer and I have set up daily scans / email reports.

The reports are incorrectly stating that the capacity of a disk have changed as follows:

Hard Drive 'HP HSV400 Multi-Path Disk Device'(CAPACITY) changed from 2 MB to 1 MB

When I review the workstation scan history its stating the following:

Hard Disk (HP HSV400 Multi-Path Disk Device) - Serial Number changed from XXXX to XXXX
Hard Disk (HP HSV400 Multi-Path Disk Device) - Capacity changed from 199.99 GB to 9.99 GB

I can see the above being displayed on a daily basis even though no hardware changes are being made to the system.

Are these known issues and if so what's the ETA on fixes etc...

Thanks,

Chris.

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