Assets ServiceDeskPlus agent vs DesktopCentral agent
So originally we rolled out ServiceDesk Plus and deployed that agent. It collected data into SDP. We are starting to roll out the Desktop Central agent as we are moving ahead with DTC. We'll soon be removing the SDP agent from PCs as it's our understanding that the DTC is better and more robust. But, we now have a disconnect in the data showing in SDP side vs DTC application.
Obviously we only want 1 consistent source of data between the 2. But we have "assigned" some assets from the SDP agent scan. Is there are "best practice" for syncing up the 2 sides? Should we just delete SDP data and let DTC flow "down stream" into SDP or will that create problems with any existing assigned assets?
Hopefully that makes sense.