Assign requests on status change

Assign requests on status change

Hi,

Is it possible to automatically assign a request to a support group when a request is placed in a particular status?

Our company would like it so that when a request is marked as 'Resolved' (status), it should be assigned automatically to our 'Service Desk' support group.

Is there a way to do this? We are using build 9112.

Thanks,

Daniel Comley
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