Associate request conversations with Solution.

Associate request conversations with Solution.

When creating a solution from a request ticket, we would like the ability to associate the converations within the request so we can define the context of the solution. What we are currently doing is copying and pasting the information into the resolution or just referring to the request id. I did notice there is an enhancement request for a solutions template that would help as well. Is there a timetable on that enhancement SDF-26350?
 
 
                New to ADManager Plus?

                  New to ADSelfService Plus?