Attachments queries

Attachments queries

1.       When a change is linked to incidents- any attachments on the original incident cannot be viewed from linked incident - accessed via planning tab on change

(no hyperlink to attachment as you would see for attachments in main change window) You have to come out of change window and open up original request to view attachment on incident linked to change

 is this expected behaviour and is this earmarked for change in any future build/Beta 9.2?


Also we have had issues sending some attachments out using the reply to within requests- eg) CSV files, NCT files, compressed files? Are there limitations in terms of file types or attachment size thats SD= MSP will not handle?


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