Attachments within emails - when clicked on - not jumping to attachments
Hi,
Since the 8.1 upgrade I've noticed that when you click on an 'Attachments' link within an email in a ticket it no longer jumps down the page to where the actual attachment resides.
I've tried in both IE & Firefox - to add, in Firefox if the email content is large (horizontal wise) it doesn't squeeze it within the window instead now you have to use the scroll bar to the side to see the 'Attachment' link - which now doesn't work - appears to work okay in Firefox but not in IE (have to scroll to the side to see it).
Have refreshed my windows (F5) etc., happening on all users with new upgrade.
Cheers!
Craig
Since the 8.1 upgrade I've noticed that when you click on an 'Attachments' link within an email in a ticket it no longer jumps down the page to where the actual attachment resides.
I've tried in both IE & Firefox - to add, in Firefox if the email content is large (horizontal wise) it doesn't squeeze it within the window instead now you have to use the scroll bar to the side to see the 'Attachment' link - which now doesn't work - appears to work okay in Firefox but not in IE (have to scroll to the side to see it).
Have refreshed my windows (F5) etc., happening on all users with new upgrade.
Cheers!
Craig