Auto Closing of Tickets in SDP through OpManager

Auto Closing of Tickets in SDP through OpManager

Hi Team,

SDP 9209 is integrated with OpManager 12000 build. When alarm comes in OpManager, SD is generating ticket for that threshold breach. But when alarm clears in OpManager, SDP ticket remains open. AutoClosing is not happening.

Is this feature supported in OpManager ? This has to be because its a basic requirement.

Regards,
Nikhil Kalwint


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