Can a Service Catalog Request have conditional Tasks based on field values?
I am designing a Request in the Service Catalog (SDP 9106) for new hire
accounts. Based on the responses selected for various fields, I would
like to create or enable specific Tasks for different groups. For
instance, I want to include a Task for the Security Team to create an
Active Directory account, only if the question "Create AD
Account?" is answered Yes. Likewise, if the user needs a cell
phone, I would include a Task for the Telecomm Team to provision a
phone. We have a lot of conditional questions like this, and I don't
want to have dozens of Tasks assigned out, if they are not necessary.
Is there a way to add/include/show or remove/exclude/hide Tasks
using a Script rule or some other means in the Form Designer?
Thank you,
Geordon