Support,

It appears that I can't delete tickets manually either.

I select the check box beside the ticket that should be delete and click "Delete":

The banner displays that the request was successfully deleted, however it still remains in this list:

The request was deleted on 04/14/2017 at 8:23 AM, so it should have been deleted on 04/15/2017 at 8:23 AM, however it was not. I did restore the request, but Request 830 from the above picture was also deleted on 04/14/2017 at 8:23 AM.

I'd like to delete these requests so I can remove some of the business rules and fields that are associated with those requests.

Thank you,

-Evan