Can't unenroll users in 5202

Can't unenroll users in 5202

I'm running 5202 and cannot unenroll any users.
 
  1. I go to the Enrolled Users report, and find the account I want to remove.
  2. Click the X button
  3. Get message:

"Are you sure want to Disenroll this user?
Note: The technician status (if applicable) will be deleted."

  1. Click Yes.
  2. The page refreshes, but the user is still there.
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