Cannot see all Support Reps with the Administrator account

Cannot see all Support Reps with the Administrator account

Hello,

I cannot see all Support Reps with the Administrator account.

I can you use one of the "invisible" support rep's with an login account, and login into the app without any problems, but if i login with the administrator account i cannot see that support rep/login to make any changes.

How can i fix this?

Regards


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