Using last version of SDP-MSP 

with 100 users licence.

Regarding the Problem Module I have 3 Questions:

1. Can we merge Problems ?

2. Can we have incidents from different accounts linked to same problem.

(We have same product in different customers that can have same problem)

3. If we can't merge the problems can we relate one problem with other from the same account different accounts?

If yes can you explain how we can do it?

Thanks in advance.

Vítor.