Change of public web address does not change in Servicedesk

Change of public web address does not change in Servicedesk

Hi

For several reasons I had to change our public web address from support.mydomain.com to servicedesk.mydomain.com

I seem to not, find all places and settings in Servicedesk Plus MSP where this need to be changed also.

In all notifications (to all accounts including our own organisation) when we use $RequestLink this resolves to our old web address support.mydomain.com when mail notifications are recieved.

Also When opening the Accounts tab I can see that all Login URI are still pointing to the old support.mydomain.com



I also tried to update the login WEB URL and Login URI for the accounts but this does not seem to do any difference. Something like this below:



Can someone help me out?
                New to ADManager Plus?

                  New to ADSelfService Plus?