Hy, I need to change my servicedesk MSP server.
I found this guide, but not work:
https://forums.manageengine.com/topic/migrating-service-desk-plus-to-a-new-server
When I make and backup in the old server, the program made 2 file .data (part1 and part2).
When I restoredata.bat in the new server, any data wasn't imported.
My SD MSP version it's 9005, on each two server.
The differences between the two server are:
1 - in the old server the program was installed in E: drive, and in the new one server it's installed in C:
2 - in the old server the actual version it's made by several update from old versions, in the new server i directly installed the new 9005 version.
Can some one help me.
Thank you for the support