Cisco 3850 does not discover, backups fail

Cisco 3850 does not discover, backups fail

I'm trying to add a Cisco 3850, running IOS XE. Even with SNMP enabled, DeviceExpert doesn't discover it, so I added the device and selected "Cisco IOS Switch".

I am able to connect to it via SSH in DeviceExpert, but when running a backup, it fails with the message "Device response not available."

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