I am trying to set up the iPhone/iPad app to work with our SD+ which is hosted on our LAN.
I have an external Internet IP which I have assigned a domain name to.
ServiceDesk Plus is configured to use SSL and certificate is install and can be verified when connected on the LAN
On our firewall we have configured NAT to direct https requests from the Internet IP to our local LAN IP
I have configured the correct domain name using SSL on the iPhone app
I followed the guide in scenario 1 here
All I get is "The request timed out", and occasionally "An SSL error has occurred and a secure connection to the server cannot be made"
Is there anything else I can try?