Create Single User issue
I have a helpdesk technician with all roles (except Super Admin) who is having a problem when attempting to create a new user. When selecting the Account tab, the password options are gray and he cannot change the default selection (Same as user logon name). This fails due to Password Complexity Requirements. The New User creation template that we have is configured to use either Random Password or Type a password. Why does the helpdesk technician not get the option to choose one of these?