Servicedesk Plus MSP 9.2 Build 9208
So I'm trying to figure out a Field & Form Rule for my template that makes it fill in the Subject automatically when the Requester field is changed.
So if the Requester is in Department X the subject would change to
"X Pinpad incident"
But I can't select Requester as a "OnChange" item in Field and form rules.
Also it's important that the technician can change the subject after that has been done.