Custom trigger variables - Script Template

Custom trigger variables - Script Template

Hi,

I need a script to send an email to some customers when request status is "Closed".

I'm trying to make this through custom trigger and it's works very well, but the variables don't work.No one.

I'd declare the variables in"Script file to run" field, in Custom trigger menu, but dont't work yet. My script language is .vbs

Does anybody has some script to send e-mail passing SDP arguments? 

Does ManageEngine has some script template to do this?

Thanks


SDP 9.1.1.2
MSSQL
WinServer 2008
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