Custom Views in Service Desk or only certain columns viewable
I am trying to make a kiosk machine that will display the "load" of the help desk here at my company. Is there a way to hide certain columns within Service Desk? I only need the following columns viewable: Ticket ID, Assigned To, Priority, and maybe Requester Name. This information will be displayed on a large monitor, viewable to our general employees.
Or is there a better way to show the work load of the help desk using Service Desk?
Thank you!