Customizing requester's home page, change email request password

Customizing requester's home page, change email request password

Dear all,

I would like to ask, if there is a possibility to remove (or at least to edit it) the whole right side / panel on requester's home page - Watch Portal Usage video and the text below.

My second, major, question is regarding the initial password, which the requester receives for the first time, when he creates the request via e-mail. To have the initial password as same as the e-mail address is grossly against our company security policy.

Thank you in advance!

Martin
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