Has anyone successfully managed to integrate ServiceDesk Plus with Dameware to remote control assets?
I can successfully run the Dameware script from the command line once in the Dameware directory - dwrcc.exe -c: -m:[Computer Name] -a:1
But when run from within ServiceDesk Plus I get the following error:
Cannot run program "dwrcc.exe": CreateProcess error=2, The system cannot find the file specified
Windows RDP works fine within SD. Using Dameware within ServiceDesk would be really useful for us.