Deleting the default STATUS in ServiceDesk Plus

Deleting the default STATUS in ServiceDesk Plus

Hi,
Use the below link to delete the default status (Open/Onhold/Resolved/Closed).

http:// + Your SDP host name or IP + /StatusDef.do?mode=delete&id= + idnumber of status

You can find the id number by rollover the mouse in status link.

But I don't know, whether It will affect any other workflow of SDP.

Thanks.


Regards,
Ganapathi Ram


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