Hi there

After upgrading from 92073 to 100005 desktop central does not start up. are you able to urgently provide a DB fix?

Error below. please urgently assist.

Thank you

[19:09:46:495]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: _____________________________________________________________________________________________|
[19:09:46:677]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: *****************Starting DMFramework Service*************|
[19:09:46:784]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Build DO Count16|
[19:09:46:785]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: First StartUp :false|
[19:09:46:787]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: systemHWTYpe :general|
[19:09:46:787]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: PRODUCT DETAILS BEGIN|
[19:09:46:794]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Build Number :100005|
[19:09:46:798]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Product Details from product.conf: {macagentversion=10.0.0.M, productname=ManageEngine Desktop Central 10, windowsagentversioncode=3, knoxagentversion=9.2.42.K, androidagentversion=9.2.42.A, sp_version=0, mandatoryiosagentversioncode=1405, adminagentversioncode=135, iosagentversion=9.1.104, dotnet_major_version=4.0, windowsagentmandatoryversioncode=3, hf_version=5, buildnumber=100005, timeoutforcleaningoldlogs=360, safeagentversion=9.1.119.S, minor_version=0, androidagentversioncode=142, linuxagentversion=10.0.0.L, logfileexclude=access_log, safeagentversioncode=119, windowsagentversion=9.2.1.1051, adminagentmandatoryversioncode=75, knoxagentversioncode=142, dotnet_name=Microsoft .NET Framework 4, patch_check_url=http://$crsServerName$/crs/patchmgmtupdates.conf, adminagentversion=9.2.35, dotnet_minor_version=0, distributionserversion=10.0.0, logfileextension=txt,log,conf,props,7z,err,sql,sql_decrypted,zip, major_version=10, iosagentversioncode=1408, productversion=10.0.5, agentversion=10.0.0.W}|
[19:09:46:798]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: PRODUCT DETAILS END|
[19:09:46:812]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: checkAndUpdateCustomerRegistrationDetails method returned :true|
[19:09:46:817]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: REGISTERED_CUSTOMER parameter value in systemparams :true|
[19:09:46:831]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: PPM Lock file path: D:\ManageEngine\Desktop Central\DesktopCentral_Server\bin\ppm.lock|
[19:09:46:831]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: PPM Lock file found in the setup while server startup. Properties are: {serverHome=D:\ManageEngine\Desktop Central\DesktopCentral_Server, installationTime=18_May_2017_16_18_48, patchVersion=ManageEngine_Desktop_Central-9.2.0-SP-0.000}|
[19:09:46:831]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: ########################################################################|
[19:09:46:831]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: ###################     N E E D   A T T E N T I O N    #################|
[19:09:46:831]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Found PPM Lock file. Going to shutdown the server to avoid any data corrption.....|
[19:09:46:832]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: ########################################################################|
[19:09:46:832]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: DevMgmtUtil.triggerServerShutdown() is invoked...|
[19:09:46:844]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Build number retrieved from product.conf is: 100005|
[19:09:46:848]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Creating instance...|
[19:09:46:855]|[05-18-2017]|[DCServiceLogger]|[INFO]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Build number retrieved from DB is: 92073|
[19:09:46:855]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Going to create a server Lock file: D:\ManageEngine\Desktop Central\DesktopCentral_Server\bin\server.lock|
[19:09:46:856]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Contents of existing server lock file: {buildnumber-db=92073, buildnumber-conf=100005, error-message=File system incompatible with DB. Might occur in case Deskop Central installation is overwritten by another incompatible version ?}|
[19:09:46:857]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: ########################################################################|
[19:09:46:857]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: ###################     N E E D   A T T E N T I O N    #################|
[19:09:46:857]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: Found build number compatibility issues. Going to shutdown the server.....|
[19:09:46:857]|[05-18-2017]|[DCServiceLogger]|[WARNING]|[17]|[SERVER-ba952c13-667e-4905-9289-c817a69568cf]: ########################################################################|