I have been in the industry managing ITSM process for year but am new to this group and first time user of ME ServiceDesk Plus.  I am looking to drive some improvements and trying to determine if the tool supports Group Approvals in the Service Request, Incident of especially the Change module?

- When a request is submitted for approval it could go to Multiple groups, that will have multiple members, but only one approval from each group is required. 

If this is possible, I need some guidance on how to introduce and leverage this functionality.

Bruce