Don't display log when choose time

Don't display log when choose time

Hi support team .
When i choose time to display logs of device, but i don't see any logs although in disk C:\ManageEngine\EventLog\archive at install EventLog have file log of device.
Before May,29 will don't display logs on EventLog.
So, Can you help me then it is display logs anytime ?
Thanks and best reagrds .
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