FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server - Problem connecting to mailbox.

FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server - Problem connecting to mailbox.

Dear Support Department,

I have installed AdventNet ManageEngine ServiceDesk Plus  Version : 5.5.0   for test base but i am not able to configer gmail email id please provide me solution because i want buy  ServiceDesk Plus latest version.

FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server - Problem connecting to mailbox. 



Server Name / IP Address
* User Name
* Password
* Email Address
Email Type
* Port
* Fetch mails every
 Minutes
    

SMTP Settings

Outgoing Mail Settings.
*Mandatory Field

* Server Name / IP Address
Alternate Server Name / IP Address
Sender's Name
* Reply-to Address
Email Type
* Port
 
  Requires Authentication
* User Name  
* Password  




 
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