Field and Form Rules not sufficient

Field and Form Rules not sufficient

Good day,

I have set up a service catalog. One of the services is providing compute infrastructure for the new user.

In our organisation, each company and department procures their own hardware so part of the service request form is a question that asks the manager to specify whether he has an existing computer available or if IT should procure a new computer on his behalf that meets the minimum system specification.


Should the manager indicate that he has a computer, he must specify who the current computer was assigned to previously. I would like to set up Field and Form rules that will force the manger to declare this info but the rules only apply to technicians and not to requester:

Field and Form Rules will be more useful if they also updated forms based on what the requester does. Can you please expand the functionality.

Regards,
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