My hospital is in the process of switching over to ManageEngine and I had a quick question. I am working on setting up the incident templates. What I am wondering is if there is a way to set the templates to be in a form instead of being sent through email? Basically we want a way of tracking them and creating reports if possible. This may be a weird question but I want to see if it's even possible to create these types of forms or not? Any help would be greatly appreciated as they want an update on this by Friday lol.

Matt