I've raised this before, but the KB / Solutions section is a bit backwards.

A couple issues exist:

• 'Topics' should be top-level items, and users should be able to drill-down into them rather than all KB items displaying in the list presently.  Earlier versions of Support Centre Plus had this layout, and it has been a constant pain ever since.
• Ideally, we would be able to provide access to 'Topics' or even individual KB articles with more granularity.

I would like to use the KB/Solution section in order to provide customers 'licensed' software.  However, at present I need to create a new topic-template for all possible configurations of licensed products.

Topic Template:

Everything:  Topic A, Topic B, Topic C

Some Software Alpha:  Topic A, Topic C

Some Software Bravo:  Topic B, Topic C

Some Software Charlie:  Topic A, Topic B

Add to that, we have other Generic topics that ALL customers need, in addition to specific items.  

If we could pick - per-customer - those topics or individual topics it would ease my life in administration.