German umlauts are not correctly displayed in the Desktop agent

German umlauts are not correctly displayed in the Desktop agent

Hi Team,

not sure if this the right sub forum but i´m brave and just write it down.

If i install the Desktop Central Agent on workstations with german operating system, the umlauts are not displaying correctly.

In this example (attechment "zoho") "unzul'\u00e4'ssige" instead of "unzulässige".

The other thing, we do not have configure prohibited software, but the Agent at the workstation shows this picture (attechment "zoho1").
This means, all users think they have prohibited software installed. And additionally, german umlauts are not displaying correctly.

Is it possible to configure the agent at the workstations to show only "Send Question to Helpdesk" Option and all other Options like "Show prohibited Software", "Show Agent Protocols" or "Archive agent Protocols" are greyed out?

We are using Desktop Central 8 with Build No: 80358, Agent Version is 8.2.357.W.

Kind Regards
Maik Bakowski


Computop Wirtschaftsinformatik GmbH
Schwarzenbergstrasse 4
96050 Bamberg

Germany






















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