getting actual snmp data from counter32

getting actual snmp data from counter32

Hi,
I am new to Opmanager so please have patiance with me. After a day long search I found this post that basicaly fits my problem
https://forums.manageengine.com/topic/total-page-counts-for-monthly-reports

I my case I am trying to get vaules from a device over snmp, but only values I am getting back are 0. After looking at MIB I can see now that the value I am interested in are counter32. Combining with the post I found I now understand why I am getting back 0 since the values on the device are not changing. So what I need to do is to save absolute data to database. I tried to use procedure described in the post, but it is not working for me.
First part:
update polleddata set saveabsolutes='true' where name='apmCurrentSnrMin.66049';
returns update 0

And second par:
update polldatatemplate set saveabsolutes=true where oid='.1.3.6.1.4.1.2933.1.2.17.1.1.1.1.7.66049';
returns update 6

After restarting the server values that are returned are still 0.
Could someone please help me with this?
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