High Availability solution issue

High Availability solution issue

Hi SDP Team,

In my company a High Availability solution is being studied for our SDP MSP Enterprise.

I come across in your online kbase for the following solution published on http://kbase.servicedeskplusmsp.com/faq/admin/configuration/failover-configuration.html that explains the procedure to setup 'High Availability' for ServiceDesk Plus – MSP and how to switch to a standby server when the production server fails.

Considering your solution and this document I have a few questions related to it, that I would appreciate your help:

1.     If we have a SSL digital certificate on primary server, what sort of impact would have if I needed to activate the standby server?

2.     Is there an easy and fast way to copy the needed folder in 6-iv list across t when they summarize a total of 30Gbs? Are they really necessary? Can they be placed on a SAN and access it through a mapped network drive?

3.     Is there a way to define an automatic mechanism that would allow the activation on the standby server to be activated when it would detect that the primary one would be down after 300ms (for example)?

 Thank you very much.

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