Hotfix 8007 released
Dear Customers,
Today we have released the hotfix 8007.
Existing customers can download the hotfix from the below link
Here is the list of issues fixed in this release
| Sl.No |
Feature ID |
Description |
| 1 | 8531 | In the Home -> Dashboard Announcement widget "Show all" link is not available when there are no active announcements in the list |
| 2 | 12106 | Request reply draft gets discarded, when mail sending failed or sending reply to a non-existent email address. |
| 3 | 12875 | Telephony Integration - Supports latest version of Asterisk (Version 13.7.2) |
| 4 | 13098 | When you hover over a report name in Reports module, the report description tooltip popover doesn't go away |
| 5 | 13117 | Priority is not set in a request, when it's created from Outlook email client. |
| 6 | 13120 | When the Suggest Solutions for Contacts setting is disabled (Intelligent Response System) in Admin-->Global Settings-->Settings-->Request Settings, still the Suggested Solutions title pops up in Customer Portal |
| 7 | 13123 | Request reply draft remains on the request, even after the reply is sent in specific case. |
| 8 | 13124 | Request Resolution is not getting updated when using the Request Actions > Edit option |
| 9 | 13144 | Scheduler - While marking leave in the calendar, it's not getting saved in Support Rep time zone. |
Regards,
Arun
SupportCenter Plus